Shopify app help

Sphen Help

Sphen finds the gaps that stop search engines and AI shopping assistants from understanding your Shopify store, drafts the fixes, and writes approved changes back to Shopify. You approve every change, and you can revert any of them.

New here? Start with Getting started and Theme integration — those two get the app measuring and your storefront emitting structured data. From there, Recommendations is where your day-to-day work happens, and Analytics is where you check whether it paid off.

Each guide covers what the screen does, why it matters, the exact steps using the app's own buttons and tabs, how to read the results, and the problems merchants actually hit.

Guide · 2026-08-14

Getting started with Sphen

Install Sphen, sync your Shopify catalog, run the first audit and apply your first change — the full setup path in about fifteen minutes.

Open guide
Guide · 2026-08-14

AI visibility scans

Run an AI visibility scan, understand the visibility score and share of voice, and see which prompts and engines actually cite your Shopify store.

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Guide · 2026-08-14

Reviewing and applying recommendations

Approve, edit, apply and revert Sphen's catalog recommendations in Shopify — including bulk generation and what the measuring status means.

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Guide · 2026-08-14

Analytics

Read the Sphen KPI strip, connect GA4, understand what the Coming soon banner means for session and revenue figures, and use browser checks.

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Guide · 2026-08-14

Content: blog planner and FAQs

Plan catalog-driven blog articles, review drafts, publish to your Shopify blog and draft FAQs that AI assistants can quote.

Open guide
Guide · 2026-08-23

Blog pages return 404

Your article published successfully but the store URL shows 404. That is a missing theme template, not a failed publish - here is how to confirm it and fix it.

Open guide
Guide · 2026-08-14

Mentions: Reddit and Digital PR

Review Sphen's drafted Reddit replies and Digital PR outreach emails. Sphen never posts or sends anything — you do.

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Guide · 2026-08-14

Translations

Choose storefront languages, generate translation proposals, review them and push approved translations to Shopify — with a revert for every one.

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Guide · 2026-08-14

Theme integration and structured data

Activate the Sphen theme app embeds so your store emits Product, Article, Organization and Breadcrumb structured data that AI engines and Google can read.

Open guide
Guide · 2026-08-14

Plans and billing

Compare the Essential, Business and Growth plans, understand quotas and the 14-day trial, and manage your Sphen subscription in Shopify.

Open guide
Guide · 2026-08-14

Troubleshooting with the Activity log

Use the Activity log to diagnose stalled jobs, failed scans, expired GA4 access, inactive theme embeds and quota limits in the Sphen Shopify app.

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Still stuck?

Support answers installation, catalog sync, audit, billing, privacy, and account questions for the SPHEN.AI Shopify app.

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