# Sphen Help

> Guides for the Sphen Shopify app: setup, AI visibility scans, recommendations, analytics, content, mentions, translations, theme integration, plans and troubleshooting.

Canonical URL: https://sphen.ai/help/

Sphen finds the gaps that stop search engines and AI shopping assistants from understanding your Shopify store, drafts the fixes, and writes approved changes back to Shopify. You approve every change, and you can revert any of them.

New here? Start with [Getting started](/help/getting-started) and [Theme integration](/help/theme-integration) — those two get the app measuring and your storefront emitting structured data. From there, [Recommendations](/help/recommendations) is where your day-to-day work happens, and [Analytics](/help/analytics) is where you check whether it paid off.

Each guide covers what the screen does, why it matters, the exact steps using the app's own buttons and tabs, how to read the results, and the problems merchants actually hit.

## Guides

- [Getting started with Sphen](https://sphen.ai/help/getting-started/) — Install Sphen, sync your Shopify catalog, run the first audit and apply your first change — the full setup path in about fifteen minutes. (Last updated: 2026-08-14, markdown: https://sphen.ai/help/getting-started.md)
- [AI visibility scans](https://sphen.ai/help/ai-visibility/) — Run an AI visibility scan, understand the visibility score and share of voice, and see which prompts and engines actually cite your Shopify store. (Last updated: 2026-08-14, markdown: https://sphen.ai/help/ai-visibility.md)
- [Reviewing and applying recommendations](https://sphen.ai/help/recommendations/) — Approve, edit, apply and revert Sphen's catalog recommendations in Shopify — including bulk generation and what the measuring status means. (Last updated: 2026-08-14, markdown: https://sphen.ai/help/recommendations.md)
- [Analytics](https://sphen.ai/help/analytics/) — Read the Sphen KPI strip, connect GA4, understand what the Coming soon banner means for session and revenue figures, and use browser checks. (Last updated: 2026-08-14, markdown: https://sphen.ai/help/analytics.md)
- [Content: blog planner and FAQs](https://sphen.ai/help/content/) — Plan catalog-driven blog articles, review drafts, publish to your Shopify blog and draft FAQs that AI assistants can quote. (Last updated: 2026-08-14, markdown: https://sphen.ai/help/content.md)
- [Blog pages return 404](https://sphen.ai/help/blog-templates/) — Your article published successfully but the store URL shows 404. That is a missing theme template, not a failed publish - here is how to confirm it and fix it. (Last updated: 2026-08-23, markdown: https://sphen.ai/help/blog-templates.md)
- [Mentions: Reddit and Digital PR](https://sphen.ai/help/mentions/) — Review Sphen's drafted Reddit replies and Digital PR outreach emails. Sphen never posts or sends anything — you do. (Last updated: 2026-08-14, markdown: https://sphen.ai/help/mentions.md)
- [Translations](https://sphen.ai/help/translations/) — Choose storefront languages, generate translation proposals, review them and push approved translations to Shopify — with a revert for every one. (Last updated: 2026-08-14, markdown: https://sphen.ai/help/translations.md)
- [Theme integration and structured data](https://sphen.ai/help/theme-integration/) — Activate the Sphen theme app embeds so your store emits Product, Article, Organization and Breadcrumb structured data that AI engines and Google can read. (Last updated: 2026-08-14, markdown: https://sphen.ai/help/theme-integration.md)
- [Plans and billing](https://sphen.ai/help/billing/) — Compare the Essential, Business and Growth plans, understand quotas and the 14-day trial, and manage your Sphen subscription in Shopify. (Last updated: 2026-08-14, markdown: https://sphen.ai/help/billing.md)
- [Troubleshooting with the Activity log](https://sphen.ai/help/troubleshooting/) — Use the Activity log to diagnose stalled jobs, failed scans, expired GA4 access, inactive theme embeds and quota limits in the Sphen Shopify app. (Last updated: 2026-08-14, markdown: https://sphen.ai/help/troubleshooting.md)

## Still stuck?

Support answers installation, catalog sync, audit, billing, privacy, and account questions for the SPHEN.AI Shopify app. https://sphen.ai/support/